I would never recommend this removal company as our experience with them was diabolical. They never did a survey on where we were moving to and after the staff had loaded the lorry the driver informed us he couldn't access the road we were moving to. He said they would have to unload the lorry into smaller vans - however we had to wait 3.5 hrs before they started unloading. There was no structure to how they loaded the lorry so when they unloaded in a frenzy as it was now getting late and we had a major storm, we ended up with things all over the place.They took the feet off my sofa's which I had cleaned the day before we moved and never put them back. We have no idea where the feet are and the skirt on the sofa's are now grubby again.Although the staff on the day were very apologetic when I sent an email to one of the mangers I was informed she would look into it and get back to me. She never has ..... I have not been offered any explanation, apology or compensation from the owners. My advice - look else where, the competitive price they offer is not worth the stress.
Highly recommend Heads Removals. I used them to move my elderly mother. They were polite, reliable, reasonable and couldnt do enough for us. Would definitely use again. Thank you Heads.
Moved yesterday and used heads removals, after a recommendation. Absolutely fantastic team. Very responsive to emails and phoned on the morning, before arriving! Lovely friendly guys that work very efficient with a smile! Very reasonable prices. Would highly recommend. Thank you for making the day run so smoothly!
Did our first house move for 10 years with Heads yesterday. Gene, Kerry and Steve were absolute stars! We had way more stuff than we first thought and nearly filled their massive truck - however, it was not a problem for Heads. Great attitude, very helpful, super efficient and a few laughs as well!Thanks guys - you made what can be a very stressful day much easier. Highly recommended!
Right from the first time we contacted the owners of Heads Removals , Eugene and Kerry, we found them friendly , great at returning calls and they really understood our move. Kerry and her helper Graham on the moving days went over and above what we expected and also reduced the stress involved by packing my mother and father in law's things for us. We were so pleased we chose them because they were great!
Heads Removals and Storage is a UK Moving Company based in Ramsgate, South East England. Heads Removals and Storage is located at 32 Ozengell Pl, Ramsgate CT12 6PB, UK.
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